TekBazi designs practical AI systems that answer enquiries, capture leads, manage bookings, follow up with customers and keep your business moving—24/7.
Connect the tools your business already uses
We remove bottlenecks across customer service, sales and daily operations—without forcing your business into a generic system.
Answer calls, handle common questions, qualify enquiries, take booking details and transfer complex requests to a person.
Give customers fast, consistent replies while capturing their details and guiding them to the next step.
Move every new lead into an organised pipeline and trigger the right follow-up automatically.
Respond faster, categorise incoming requests and keep customers informed without repetitive admin.
Connect forms, calendars and messaging so bookings are confirmed and customers receive timely reminders.
Build a tailored automation layer across your existing processes, platforms and customer journey.
Automate phone enquiries, bookings, order questions, confirmations, review requests and repeat-customer campaigns.
Discuss a restaurant solution →Automate trial bookings, tour requests, class reminders, failed-payment follow-ups and inactive-member re-engagement.
Discuss a gym solution →Handle FAQs, appointment requests, confirmations, reminders and post-appointment communication with clear human escalation.
Discuss a clinic solution →Capture tenant or buyer details, answer property questions, schedule viewings and keep records updated automatically.
Discuss a property solution →We map your current process, common customer requests, tools, bottlenecks and the outcome you want.
We create a clear workflow with logic, handovers, safeguards and measurable success criteria.
We connect the required systems, test real scenarios and refine responses before launch.
We monitor performance, fix friction and improve the workflow as your business evolves.
TekBazi is a London-based AI automation consultancy founded by Fereshteh Sharifi. The focus is simple: understand how a business operates, identify costly repetitive work, and build a reliable system that creates a better experience for both customers and staff.
Every project is designed around real workflows—not technology for its own sake. Clear communication, careful testing and human control are built into the process.
Usually not. The aim is to connect and improve the tools you already use wherever practical.
Yes. Human handover can be built into the workflow for complex, sensitive or urgent requests.
The core technology may use proven platforms, but the workflow, messages, rules and integrations are designed around your business.
We start with repetitive tasks that consume time, delay customer responses or cause missed revenue opportunities.
Yes. The service is specifically suited to small and growing businesses that need practical improvements without a large internal technology team.
Tell us where work is getting stuck. We’ll help identify a practical first automation and the clearest next step.